Frequently Asked Questions
We are happy to answer any questions that you might have and encourage you to contact us at firstname.lastname@example.org with any questions. As a courtesy, we have also listed a few of the questions our users have had in the past about Password Protect:
- Does Password Protect send any info about me to the developers or any third party?
- Can I unprotect folders when the free trial version expires?
- Where can I find a Password Protect crack?
- Can you send me the lost password?
- Can you re-send me the lost unlock code?
- Is there a limit to the number of folders that can be protected in the full version?
- Can folders located on external, removable, network drives be copy-protected?
- Is there a limit to the folder size?
- How do I remove Protect This Folder from the right-click menu?
- If I uninstall Password Protect, will the folders remain password-protected?
- If Windows crashes, will I be able to open the protected folders?
- Where and how are the passwords for the protected folders stored?
- Can I use Password Protect to lock Windows system folders?
- Can I protect network folders?
- Does Password Protect shield folders and their contents from being searched by Windows, Google Desktop Search and other programs?
- Can I protect all the drive with Password Protect?
No, it does not. Please see our Privacy Statement.
When the free 30-day trial version of Password Protect expires, protected folders retain protection but you can unprotect them whenever you want to. When expired, Password Protect still can unprotect folders. To unlock the folder, double-click it in the right pane of Windows Explorer and enter the password.
Crack constitutes an unlawful access device and the possession, distribution, or abetting of these actions constitutes a violation of the criminal laws.
Protect yourself from piracy and do not use cracks. They may contain viruses and compromise your computer security.
You should do your best not to install software from suspicious sources.
We are investigating the sources that distribute cracks and are doing everything in our power to stop this kind of activity. If you'd like to notify us about software piracy, please do so at email@example.com
No. Lost passwords are not retrievable. Password Protect does not send
your passwords to us, so we cannot send you the lost password.
Yes. The unlock code is a sequence of characters used to convert the trial version of Password Protect into a full version. It is not the password and cannot unprotect folders. Please give us some info on your order and we'll send you a copy of your unlock code. Let us know the following:
E-Mail you registered with
To retrieve the lost unlock code, contact Michelle at firstname.lastname@example.org
There is no limit. You can password protect as many folders as you wish.
The only protection applicable to folders on external, removable and network drives is password-protection. That is the folders can be copied, renamed or removed but they cannot be opened without the password. Also, the password is required to open a copy of the protected folder.
Folders located on the hard drive, can be both password-protected and copy-protected.
You cannot password protect folders larger than 4 GB located on a volume that uses the FAT file system. Reasons? Password Protect saves the folder contents to a locked file. The largest file that can exist on Fat32 (Windows 9x/Me) is 4 GB.
If you use the NTFS files system, please note that the folders you protect must not contain files larger than 4 GB.
To remove the Protect This Folder option from the right-click menu, download the norightclick.zip file. It contains a .reg file. All you need to do is double-click the .reg file and then click Yes when asked for confirmation.
To run Password Protect use the Start menu (Start > Programs > Password Protect > Password Protect) or double-lick the password-protect.exe file in the installation directory (by default, it's Program Files > Password Protect).
Yes. To unprotect the folders, you will need to install Password Protect, double-click the folders in the right pane of Windows Explorer and enter the password.
Yes. You will need to reinstall Windows, install Password Protect and then double-click the locked folders in the right pane of Windows Explorer. You will be prompted for a password. After entering the password, you will be able to open your folders.
When you protect a folder, Password Protect generates a password checksum and writes it to the protected folder. When you unprotect the folder, Password Protect generates the checksum of the password you enter and compares it to the checksum stored in the folder. If they are equal, the password is correct. The checksum cannot be used to get the original password. This provides higher security as passwords are never stored on the hard drive or in the Windows registry.
We do not recommend that you protect system folders (for example, the Windows folder, Program Files, Documents and Settings) as they are required for Windows and programs installed on your computer to work properly.
Yes, you can do that with Password Protect USB. For details, please see Protecting Folders on Network Drives.
15. Does Password Protect shield folders and their contents from being searched by Windows, Google Desktop Search and other programs?
When the folder is protected, no program including Google Desktop Search or Windows Search can access the contents of the folder. Let me try to explain how Google Desktop Search works so that you do not have problems with it in future:
1. When you create a document, Google Desktop Search indexes the document and creates a cache copy of it.
2. You protect the document. After that no program or user can access the document without entering the password.
3. When you search for the document, Google Desktop Search finds the document in its index and shows a snippet of the document from the Google Desktop cache. If you click the link in the Google Desktop search results, Google Desktop Search won't be able to open the original document as it is password-protected.
So Google Desktop Search may display a cached copy of the protected document. If you do not want Google Desktop Search to index and cache some documents, run Google Desktop Search, click the Desktop Preferences link and then enter the path to the private folder in the Don't Search These Items field.
Unfortunately, Password Protect cannot protect all the drive. The program can lock only folders on the drive as it was designed to protect confidential data like financial documents and files containing personal information. Password Protect was not designed to protect drives, volumes or partitions on the drives, or files larger than 4 GB like, for example, movie files.